Returns & Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return process.
30-Day Returns
Return unused products within 30 days of delivery for a full refund.
Original Packaging
Products must be in original packaging with all accessories included.
Quick Refunds
Refunds processed within 5-7 business days after we receive the return.
Eligible for Return
- Unused products in original sealed packaging
- Products returned within 30 days of delivery
- Products with original receipt or proof of purchase
- Defective products (within warranty period)
Not Eligible for Return
- Products that have been used or installed
- Products without original packaging
- Products returned after 30 days (unless defective)
- Products damaged due to misuse or improper installation
- Customized or special order products
How to Return
- 1
Contact Support
Email us at info@palmdt.com with your order number and reason for return.
- 2
Get RMA Number
We will provide a Return Merchandise Authorization (RMA) number and shipping instructions.
- 3
Ship the Product
Pack the product securely and ship it to our return center with the RMA number visible.
- 4
Receive Refund
Once we receive and inspect the return, your refund will be processed within 5-7 business days.
Have questions about returns?
Contact Support